FINDIT.WORKS (“FIND.IT”, “we”, “our”, or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use FINDIT.WORKS.
1. Information We Collect
Depending on how you use FIND.IT, we may collect:
- Account information: name, email address, phone number, profile photo, and account type.
- Professional information: profession, skills, services, experience, service area, pricing information, and profile details.
- Verification information: information or documents submitted by Professionals for verification.
- Service information: service requests, interactions, reviews, and related activity.
- Technical information: browser, device, IP address, approximate location, and basic usage information.
- Communications: information you provide when contacting us or using platform communication features.
We only request information that is reasonably necessary to provide and improve the platform.
2. How We Use Information
We may use information to:
- Create and manage accounts.
- Help users discover relevant Professionals.
- Verify Professional accounts and information.
- Process service requests and platform interactions.
- Improve FIND.IT and develop new features.
- Prevent fraud, abuse, spam, and security threats.
- Communicate important account or service information.
- Comply with applicable laws and legal requirements.
3. Professional Verification
Professionals may be asked to provide information or supporting documents to help FIND.IT verify their identity, profession, business, education, or experience. Verification information may be reviewed by authorized FIND.IT administrators and used only for legitimate verification and platform-safety purposes.
4. Information Sharing
Information may be shared when necessary with:
- Other users, when information is intentionally included in a public professional profile.
- Service providers that help us operate FIND.IT.
- Authorized administrators responsible for verification and moderation.
- Legal authorities when required by law or necessary to protect rights and safety.
We do not sell your personal information.
5. Public Profiles
Professional profiles may contain information such as name, profession, services, experience, service area, profile photo, ratings, and other information intentionally provided for public display.
Do not publish private information that you do not want other users to see.
6. Security
We use reasonable technical and organizational measures to protect your information. However, no online service can guarantee complete security.
7. Cookies and Similar Technologies
FIND.IT uses essential browser storage and similar technologies to support authentication, security, saved preferences, and core platform functionality. We may also use technical information about your browser and device to maintain and improve the service.
Our cookie notice lets you review the information at your first visit. You can revisit your browser settings to clear locally stored preferences.
8. Children and Minors
FIND.IT is not intended for children who are below the minimum age permitted to use the service under applicable law.
If you believe a minor has provided information without appropriate permission where required, contact us so we can review the situation.
9. Data Retention
We retain information only for as long as reasonably necessary for providing the service, maintaining security, resolving disputes, complying with legal obligations, or other legitimate purposes.
10. Your Choices
Depending on applicable law and platform functionality, you may request access to, correction of, or deletion of your personal information.
Some information may need to be retained for security, legal, or verification purposes.
11. Changes
We may update this Privacy Policy from time to time. Changes will be posted on FINDIT.WORKS with an updated date.
12. Contact
For privacy-related questions, contact FINDIT.WORKS at findit.webapp@gmail.com.